In recent months people have experienced issues when connecting to wifi, you will see the wifi network but will not be able to connect. This will happen if you have a vpn service installed can be with any provider. Once your subscription expires you will not be able to use the auto connect service from the provider hence you will face issues when connecting to WiFi.
How to resolve?
Depending on the device your using if you go into settings on your device and look for vpn then simply remove any profiles installed and you will be able to connect as normal on you WiFi.
If you’re still experiencing any issues feel free to contact us 0208 123 1460.
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